The constitution of Central Consumer Protection Authority under the new Consumer Protection Act revolutionary and holistically protect the rights of the consumer. Discuss (200 Words)
Refer - The Indian Express
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IAS Parliament 4 years
KEY POINTS
Salient features
· The Central Consumer Protection authority is being constituted under Section 10(1) of The Consumer Protection Act, 2019. The Act replaced The Consumer Protection Act, 1986, and seeks to widen its scope in addressing consumer concerns.
· The new Act recognises offences such as providing false information regarding the quality or quantity of a good or service, and misleading advertisements. It also specifies action to be taken if goods and services are found “dangerous, hazardous or unsafe”.
· The CCPA, introduced in the new Act, aims to protect the rights of the consumer by cracking down on unfair trade practices, and false and misleading advertisements that are detrimental to the interests of the public and consumers.
· The CCPA will have the powers to inquire or investigate into matters relating to violations of consumer rights or unfair trade practices suo motu, or on a complaint received, or on a direction from the central government
How will it deal with false or misleading advertisements?
· Section 21 of the new Act defines the powers given to the CCPA to crack down on false or misleading advertisements. According to these provisions, if the CCPA is satisfied after investigation that any advertisement is false or misleading and is harmful to the interest of any consumer.
What other powers will the CCPA have?
· While conducting an investigation after preliminary inquiry, officers of the CCPA’s Investigation Wing will have the powers to enter any premise and search for any document or article, and to seize these. For search and seizure, the CCPA will have similar powers given under the provisions of The Code of Criminal Procedure, 1973.
· The CCPA can file complaints of violation of consumer rights or unfair trade practices before the District Consumer Disputes Redressal Commission, State Consumer Disputes Redressal Commission, and the National Consumer Disputes Redressal Commission.
· It will issue safety notices to alert consumers against dangerous or hazardous or unsafe goods or services.
Shivangi 4 years
Please review.
IAS Parliament 4 years
Good answer. Keep Writing.
Raj 4 years
Kindly please review. Thanks.
IAS Parliament 4 years
Try to underline Key Points. Keep Writing.
Raj 4 years
